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FAQ

We're excited about Prime Air

2021/09/11

A future delivery system from Amazon designed to safely get packages to customers in 30 minutes or less using autonomous aerial vehicles, also called drones. Prime Air has great potential to enhance the services we already provide to millions of customers by providing rapid parcel delivery that will also increase the overall safety and efficiency of the transportation system.

How will it work?

Amazon Prime Air is a service that will deliver packages up to five pounds in 30 minutes or less using small drones.

 

How are you going to ensure safety?

Safety is our top priority and our drones will be built with multiple redundancies, as well as sophisticated “sense and avoid” technology. As a result of our systematic development of drone technology, operating guidelines, and safety measures, in August 2020, Amazon received a Part 135 Air Carrier Certificate from the United States Federal Aviation Administration. This certification is an important step forward for Prime Air and indicates the FAA’s confidence in Amazon’s operating and safety procedures for an autonomous drone delivery service that will one day deliver packages to our customers around the world.

What will the Prime Air delivery vehicles look like?

We are testing many different vehicle designs and delivery mechanisms to discover how best to deliver packages in a variety of operating environments. The look and characteristics of our drones will continue to evolve over time. Our newest design includes advances in efficiency, stability and, most importantly, in safety. To watch a flight test video and learn more about our latest drone and our safety systems, visit our blog post, here.

 

When will I be able to choose Prime Air as a delivery option?

The only solution worth launching is one that is safe and reliable. We are actively flying and testing and it will take time and more hard work before our operations are ready to scale. We’re excited about this technology and one day using it to deliver packages to customers around the world in 30 minutes or less.